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Procurement Analytics and Rogue Spend

Procurement Analytics and Rogue Spend

By Procurement No Comments

Summary: Rogue spend—unmanaged spend—puts businesses at risk of noncompliance, creates unpredictable budgets, reduces forecasting accuracy and completeness, and overall reduces business profits. By using spend analytics, rogue spend can more quickly be spotted and managed, reducing fraud, duplicate purchases, noncompliance risks, and allows leaders to make better-informed decisions based on complete and cohesive data. 

In procurement, an and unwatched budget can quickly spiral out of control, sometimes in ways that can be severely detrimental to the organization both culturally and even legally. Spend analysis is a vital aspect of any procurement strategy and allows decision-makers to gain an accurate snapshot of spending, reduce fraud, and optimize and strategize at both a high and granular level. Failure to control rogue spending can result in over-stretched budgets which are draining to the organization and the employees who must deal with it.

What Is Rogue Spend?

Rogue spend is often mentioned in the same breath as maverick spending and tail spend. No matter what you want to call it, it’s spending that you don’t want in your organization because it is unmanaged and unpredictable. Of course, unmanaged and unpredictable spending means your business’s budget, forecasting, and insights are incomplete at best and completely inaccurate at worst. Issues with rogue spend may also place your business at a much higher risk for non-compliance. 

Rogue spend can happen for a variety of reasons, from the innocent to the ignorant to the downright fraudulent.

On the innocent side of the spectrum, employees may not work within an organization where clear spend policies are in place, causing businesses to lose out of discounts. Procurement professionals may have been directed to focus on other objectives. Lack of proper tools and procedures for contract management may prevent procurement from properly managing spend.

On the ignorant side of the spectrum, there may be a cultural mindset that small purchases are “too small to matter” even though they can quickly add up. Management may accept unmanaged spend because they are unwilling to or do not understand the need to put manpower or money towards managing spending, because they do not understand that, left unchecked, unmanaged rogue spend can quickly spiral far out of control.

And on the fraudulent side of the spectrum, rogue spend can occur in many different ways. For example, in August and September, office supply spend may spike because employees take supplies home to their children to use at school. Similarly, employees may make miscellaneous purchases on personal cards then request reimbursement. Also on personal cards, employees may pay for flights and conferences, request reimbursement, and cancel the flights and tickets in order to pocket the money themselves. According to a white paper from Chrome River titled 10 Ways to Prevent Business Expense Fraud and Abuse, some employees may report many purchases barely below the audit threshold in order to steal money from the company—this sort of risky behavior can quickly be caught using automated spend analytics.

How Can Spend Analytics Help Find Rogue Spend?

Maintaining and clear and accurate picture of your company’s spending data can reveal many insights, not the least of which is rogue spend. Especially if your company utilizes machine learning technology, objective data can be utilized to spot risky behaviors, target spend that is likely to be out of compliance, and find key opportunities to reduce spend by utilizing and strategizing with key suppliers in order to maximize discounts and efficiency. ERP solutions like SAP S/4HANA can be especially helpful in aggregating and analyzing these sorts of spend data into one integrated dashboard.

Spend analysis, by its very nature, increases visibility, allowing decision-makers to make better-informed choices regarding the company’s finances.

Spend analysis can be used to analyze uncategorized spending and assess risks associated with it, determine if there’s a high likelihood that the spend is fraudulent, and help clarify where rogue spending can be reduced in exchange for managed, strategic spending that benefits the company’s bottom line and supplier relationships alike.

Costs of Your Supplier Relationships

What are the Real Costs of Your Supplier Relationships?

By Procurement No Comments

Summary: Supplier relationships can be costly in terms of both money and time investments, and can also be rife with risk. Many businesses are turning to B2B marketplaces in order to lower cost and risk alike and instead focus on collaborative relationships, strategic partnerships, and innovation. 

When you’re in business, you have to form relationships with suppliers in one way or another in order to get the job done. However, the way you go about building supplier relationships can make all the difference to your bottom line as well as the innovative potential of your business. When seeking out suppliers and a way to interact with them, it’s important to be aware of the actual cost of the relationship, the risks involved by doing business with them, and the alternatives you have at hand.

What Are The Costs Of Your Supplier Relationships?

When it comes to supplier relationship management, the whole ordeal can be costly if you let it get out of hand. If you have too many suppliers, you risk high costs, confusion, and overcomplication in other areas of business which rely on these supplies, like production. Too few suppliers, and you’re in an “all your eggs in one basket” situation which rarely leads to good things in business or in life.

According to a study by The Hackett Group in 2012,

“It costs roughly $700-$1,400 in internal costs (i.e., labor, outsourcing, technology and related overhead) to source each supplier, set it up in internal systems, transact with it and manage the relationship on an ongoing basis.”

Among the reasons to consolidate suppliers cited in the study, is that added buying power with each supplier can lower your cost of purchase as well as your supplier management costs.

Even beyond money, dealing with paperwork manually, fixing invoice errors and discrepancies, and communicating with suppliers over inquiries costs companies about 6500 hours a year—and you can bet that they are paying someone for each and every one of those hours.

What Are The Risks Of Working With Your Supplier?

Trust, transparency, and longevity are all valid concerns when contemplating the risks of working with suppliers. Contract management alone can be a hefty ordeal, especially if you find yourself dealing with a subpar supplier, since contract renegotiation can be a long and arduous process.

Each supplier you manually add to your supply base also results in a cadre of compliance risks. How do they safeguard their data? How does their preceding supply chain look—are they reliable? Are they utilizing corrupt practices somewhere down the line like forced labor, poor work conditions, or even human trafficking? Without a process in place alongside the skill and man-hours to verify each of your suppliers compliance standards as well as consistent checks to ensure their standards are regularly updated and maintained, you run the risk of severe ethical and reputational harm to your business.

When business neglect to regularly analyze their supplier lists and consolidate where it’s relevant to do so, spend visibility also suffers. Companies may pass along orders to vendors sheerly out of convenience, desire, or cost with little further rationale—all of which can lead to costly situations down the line. Being able to monitor and have full visibility into your company’s spend is vital to healthy, low-risk supplier relationships.

Why Are More Companies Looking To B2B Marketplaces For Their Suppliers?

The middle ground between too many and too few suppliers is paring down to focus on your key suppliers and nurturing those relationships. Similarly, employing the necessary services to validate the compliance of your suppliers can save you many dollars and headaches throughout the course of your business. Both of these reasons are why many companies are turning to B2B marketplaces to source their suppliers.

B2B marketplaces enable buyers to home in on key suppliers, increase spend visibility, lower overhead costs of SRM, and allow businesses to focus on the more important aspects of having supplier relationships and with far fewer worries. Instead, businesses can spend their time developing collaborative, strategic relationships and key partnerships in order to boost innovation and profit for everyone involved.

One well-known supporter of building strong, collaborative supplier relationships as a driver of innovation is Toyota. Approximately 15% of Toyota’s suppliers can be classed as “strategic potential or actual co-developers.” They are sure to invest additional time and resources in these suppliers through activities such as attending R&D shows to spur discussion about new technologies.

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