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Social Responsibility Metrics

Social responsibility metrics evaluate the supply chain’s impact on corporate social responsibility, including human rights and labor practices.  Below are a few examples that can be used for measuring the procurement and supply base performance.

Safety and Health

  • Supplier safety records; histories of poor or unsafe working conditions
  • Endorsement and enforcement of a code of ethics
  • % of employees trained in sustainability practices
  • Adherence to animal welfare standards (product testing)

Labor Standards

  • No forced, compulsory or child labor
  • Employee satisfaction
  • Supplier adherence to human and labor rights and workplace standards, such as SA 8000 or the Ethical Trading Initiative


  • Annual spend with minority, women and small businesses
  • Diversity of purchasing workforce
  • % of increase over last year’s diversity purchases
  • # of relationships with DBE companies for mentoring, joint venturing, strategic alliance, or financial assistance


  • Participation in or support of local charities
  • Funds donated for community support
  • Number of volunteer hours
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