Social responsibility metrics evaluate the supply chain’s impact on corporate social responsibility, including human rights and labor practices. Below are a few examples that can be used for measuring the procurement and supply base performance.
Safety and Health
- Supplier safety records; histories of poor or unsafe working conditions
- Endorsement and enforcement of a code of ethics
- % of employees trained in sustainability practices
- Adherence to animal welfare standards (product testing)
Labor Standards
- No forced, compulsory or child labor
- Employee satisfaction
- Supplier adherence to human and labor rights and workplace standards, such as SA 8000 or the Ethical Trading Initiative
Diversity
- Annual spend with minority, women and small businesses
- Diversity of purchasing workforce
- % of increase over last year’s diversity purchases
- # of relationships with DBE companies for mentoring, joint venturing, strategic alliance, or financial assistance
Citizenship
- Participation in or support of local charities
- Funds donated for community support
- Number of volunteer hours